'Jim Collins'에 해당되는 글 6건

지속적인 메세징에서 메세징의 creativity로... :: 2007/04/30 00:03




지속적인 메세징도 중요하지만,
요즘 드는 생각은 메세징의 creativity가 더 중요하다는 거...


_____________________________________________
From:

Sent: Wednesday, April 28, 2004 9:27 AM
To: My boss

Subject: when people publicly espouse a particular point of view


Jim Collins
의 'Built to Last'에 아래와 같은 문구가 나옵니다.


Social psychology research strongly indicates that when people publicly espouse a particular point of view, they become much more likely to behave consistent with that point of view even if they did not previously hold that point of view.


계속 메세지에 노출시키면 언젠가는 메세지대로 행동할 날이 올 것으로 믿고 지속적으로 "
Elevating Individual Initiatives" 메세지를 다양한 creativepromote하고자 합니다.


_____________________________________________
From:

Sent: Wednesday, April 28, 2004 9:03 AM
To: **

Subject:
자기계발/업무개선이 실력에 미치는 효과


- 자기계발/업무개선을 지속해서 실력향상이 매월 5%씩 이뤄지는 사람과 (
person A)
- 자기계발/업무개선을 하기는 하나 지속적으로 하지 못해
  매월 실력향상이 0~3%정도를 맴도는 사람과 (
person B)

- 자기계발/업무개선을 하지 않는 사람의 (person C)

출발을 동일선상인 1에서 했다고 가정할 때 세사람의 실력 추이를 1년동안 그려보면 아래와 같습니다.자기계발/업무개선은 성격상 단리보다는 복리 쪽에 가깝습니다.  계속 하는 사람은 비약적으로 발전하고 많이 하지 않거나 아예 안하면 항상 제자리를 맴돌게 되는 속성이 있습니다.


처음에 똑같은 실력으로 출발을 해도
자기계발/업무개선을 어느 정도 하느냐에 따라 실력은 엄청나게 달라질 수 있습니다. 여기서 일반적인 업무수행은 제외합니다.  그건 누구나 하는거니까요..  문제는 업무수행을 지금보다 더 잘하겠다는 열정을 갖고 업무개선을 적극적으로 시도하고 그것을 뒷받침할 수 있는 자기계발을 얼마나 충실하게 전개하느냐에 직장인으로서의 성패가 달려 있다고 생각합니다.

"지금보다 더 잘하자" 마인드에 기반한 자기계발/업무개선은 끝이 없는 영원한 여행과 같습니다.


여러분은 아래 그래프에서 어떤 유형에 속하고 계신지 판단해 보시고
지금보다 더 발전하기 위해서 어떻게 해야 하는지에 대해서 항상 생각을 지속하시고 이에 대해서 저와 상의하는 시간을 정기적으로 가지면 좋겠습니다.

사용자 삽입 이미지




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[Built to Last] 비전기업의 탐색 :: 2007/04/20 00:01



3년 전 수강했던 Mini-MBA 과정 중 가장 인상 깊었던 PGEC (Principles of great enduring companies) 과정의 5주차 숙제...  


먼저 “BTL 원칙의 고수를 읽으십시오. 그리고 Built to Last 원칙과 메커니즘들이 어떻게 비전기업을 만드는 전체 과정에 부합되어 왔는지에 대한 큰 그림(big-picture)"과 관련해서는, “비전 있는 기업의 핵심요소를 살펴보십시오.

다음으로 비전기업의 한 예로 여러분이 몸 담고 있는 기업이나 관심이 있는 기업(Find The BTL Evidence 학습자료에 소개된 18개 기업을 포함하여 국내 기업도 가능: 가능한 한 관련자료를 얻기 쉬운 기업) 중 한 개의 기업을 선정하여 웹사이트를 방문하십시오. 그리고 그 곳에서 어떻게 그 기업이 비전기업인지에 대한 증거를 찾아내어 아래의 질문 순서에 따라 600(2-3페이지)분량으로 작성하십시오.

다음의 질문 순서에 따라 답하시오.



[1] 그 기업이 지속적으로 "시계 만들기" 관점을 가지고 있다는 증거 한 가지를 들어 주십시오. 


P&G is a training company. It has been conducting on-the-job, formal classroom, and web based training for a long time based on the belief that its success is derived from its people. It has been paying much attention to attracting and recruiting the finest people in the world. P&G provides the various learning program like personal leadership, people and communication, project management and e-learning programs. P&Gs extensive supports for training its people means that it can encourage individuals to develop their competency through high-quality education. P&Gs pursuing the learning organization surely seems to focus on long-term success, not short-term profit. P&G has been clearly concentrated on building a learning organization rather than on acquiring the individual personality traits of visionary leadership. That is the outstanding example of clock building.

As the principle put it, organization is the ultimate invention of the clock-building leadership.


[2] 그 기업이 지속적으로 핵심 가치와 핵심목표에 부합하고 있다는 증거 한 가지를 들어 주십시오.


P&Gs core purpose is provide branded products and services of superior quality and value that improve the lives of worlds consumers. And its core values are leadership, ownership, integrity, passion for winning, trust”  P&G invests $4 billion each year in research and development (R&D) to achieve its core purpose. This has led to a talent made up of 7500 Ph.D.s and researchers in 71 countries. It also holds more than 24,000 active patents worldwide. P&G was a 1995 recipient of the National Medal of Technology, the highest award the U.S. government gives for achievement in technology.   The award recognized the company for creating, developing, and applying advanced technologies to consumer products that have helped improve the quality of life for billions of consumers worldwide. P&G remains one of only a few companies to have received this recognition. This means P&G continues to live by its core purpose because P&G has been making the most efforts to provide the product of the world-best quality based on the continuous product innovation. And this also means that P&G lives by its core values, passion for winning (compelling desire to improve and to win in the marketplace).

Yes, P&G has a clearly defined core ideology and do every effort to stick to it.



[3] 그 기업이 이익 보다 자신의 핵심 이념을 더 우선하고 있다는 증거 한 가지를 들어 주십시오.

In China, P&G partnered with the Beijing Health Bureau Labor Union. P&G donated 10,000 product packs to families of the front line health care workers, who were helping prevent the spread of SARS. The event touched the hearts of P&G employees, who volunteered to help prepare the product packs. Many P&G people worked through weekends and nights so that the product packs could reach the families before the local holiday, when the separation from the family member would be felt the most. This shows that P&G adheres to its core purpose to improve the lives of the worlds consumers by providing its products to people in need without profit, as well as sales of its product, not being oppressed by the Tyranny of the OR. The core ideology of P&G surely represents more than just a bunch of nice-sounding platitude. P&G shows the faithful adherence to its core ideology and That is the good example of More than Profit.

Yes, this anecdote shows clearly how P&G adhere to its core ideology.




[4] 그 기업이 핵심을 보존하며 발전을 촉진하기 위해 활용하는 메커니즘은 무엇입니까? 두 가지 들어 주십시오.



   4-1.   Preserve the Core


P&G has long-standing practices of carefully screening potential new hires, hiring young people for entry-level jobs, rigorously molding them into P&G ways of thought and behavior, spitting out the misfits, and making middle and top slots available only to loyal P&Gers who grew up inside the company. Indoctrination processes are both formal and informal. P&G inducts new employee into the company with training and orientation sessions and expects them to read its official biography Eyes on Tomorrow, which describes the company as an integral part of the nations history with A spiritual inheritance and unchanging character. New hires immediately find nearly all of their time occupied by working or socializing with other members of the family. P&G has a long historical track record of paternalistic and progressive employee pay and benefit programs, which bind its people closely to the company. (profit-sharing plan for workers, employee stock ownership plan, sickness-disability-retirement-life-insurance plan) P&G has used these programs not only as a means of rewarding employees, but also as mechanisms to influence behavior, gain commitment, and ensuring tightness of fit. That means P&G translates its core ideologies into tangible mechanisms aligned to send a consistent set of reinforcing signals. And it also indoctrinates people and impose tight of fit, and create a sense of belonging to something special. That is the exact example of Cult-like Culture, one mechanism among Preserve the Core principles.

You’ve proved the existence of indoctrination process and tight of fit mechanism, showing that you understand cult-like culture which is pivotal in preserving the core.



   4-2.   Stimulate Progress



P&G has the competing brand management structure that P&G brands compete directly with other P&G brands, almost if they were from different countries. P&G already had the best people, the best products, the best marketing muscle. So why not pit the best of P&G against the best of P&G? If the marketplace doesnt provide enough competition, why not create a system of internal competition that makes it virtually impossible for any brand to rest on its laurels? That means P&G create internal competition in order to keep itself vibrant. P&G has a definite discomfort mechanism in place to combat the disease of complacency that inevitably begins to infect all successful organizations. This is the good example of Good enough never is, one mechanism among Stimulate Progress.

Yes, brand manager system is a perfect example of GENI translated in the form of “clock”.

Instructor feedback: Yours was a perfect one.

Assessment: E





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[Built to Last] 사이프러스 반도체 분석 :: 2007/04/19 00:02

3년 전 수강했던 Mini-MBA 과정 중 가장 인상 깊었던 PGEC (Principles of great enduring companies) 과정의 4주차 숙제...  


사이프러스 반도체 사례를 읽고, 사이프러스사가 전반적으로 Built to Last 원칙과 메커니즘들을 준수하고 있는지, 아니면 이들 원칙과 메커니즘에
상충되는지를 분석하십시오. 과제 4는 이전의 과제와는 달리, 사이프러스가 BTL원칙 혹은 메커니즘을 어떻게 사용하고 있는지 그 증거를 확인할 뿐 아니라 동시에 사이프러스가 어떻게 자신들이 추구하는 가치(values)와 실제(practice)를 조화시키지 못하고 있는지를 분석할 것을 요구하고 있습니다. 
이 코스에서 공부한 여섯 개 메커니즘 중에서 어느 것이든 네 가지 예를 들 어 설명하십시오. 또한 핵심 이념과 시계 만들기에 대해서도 각각 적어도 두 가지 예를 들어 설명하십시오.


[1] 사이프러스사가 시계 만들기(Clock Building) 원칙에 부합하는지 아니면 상충하는지 예를 들어 분석하십시오. 적어도 두 가지 예를 들어 설명하십시오.


CS(Cypress Semiconductor), in its early stage, focused on instituting a decentralized multidivisional structure based on its CEO, T.J. Rodgers wish that CS would be a big company with the speed, discipline, and energy of its early history. Rodgers proposed the idea of building a federation of small companies. The philosophy behind this approach was designed to create an energy level, sense of mission, and spirit of determination that Rodgers doubted could be achieved in a large company.   That means CS aimed to be a self-contained market economy rather than a self-centered bureaucracy. Considering that its decentralization gave every division the authority and freedom to run it as if it were an independent business, this surely was the example CS practiced clock building principle.

Yes, CS had adopted the decentralized organization approach before.

On the other hand, CS has the example of conflicting with clock building principle. It changed its organizational structure in the face of negative growth in 1992. It has cut its product portfolio in half and removed incubator ventures and subsidiaries and sold some assets, laid off employees in the recognition that there was too much autonomy and not enough control. This change seemed to be focused on short-term profit rather than long-term success because it chose just the way to increase rapidly its operational efficiency without paying much attention to what would provide the long-term success. (Mechanism that could develop decentralized organization based on employees individual initiatives, for example, education program)

Yes, as you put it, Rodgers have turned the direction of CS to a wrong destination.



 


[2]
사이프러스사가 핵심이념(Core Ideology) 원칙에 부합하는지 아니면 상충하는지 예를 들어 분석하십시오. 적어도 두 가지 예를 들어 설명하십시오.


Rodgers exactly recognized that core values should not be created from the top.  He and his senior team spent a year developing the set of values, beginning with a statement of a purpose. And, this process included brainstorming sessions that involved hundreds of employees and managers. Its purpose is Invent, make, and sell the worlds best semiconductor products. Its core values are like follows, Cypress is about winning, Cypress people are only the best, we do whats right for Cypress, we make our numbers, we invest and make state-of-the-art products. CS surely discovered and set up its own core ideology through sufficient efforts of CS people at all levels. Therefore, this can be considered as the example for CS to adhere to core ideology principle from the viewpoint that its core ideology is based on what a company believes in and it makes sense for CS, may not for another. (Specially, its core value explicitly shows what CS stands for).

Yes, at least seemingly, CS has developed its own core ideology based on internal consensus.


But, its core ideology has the defect in some standpoint. CS made the mistake of simply describing its specific product line, semiconductor.  It cant be considered an effective purpose because a specific product lines might not even exist in 100 years. . Purpose should not be confused with specific goals or business strategies, but be like a guiding star on the horizon. CSs purpose places a definite limit on its being developed into a visionary company. This is the example of CS conflicting with core ideology principle.

Great! Mckinsey should not restrict its domain to consulting. Based on its purpose to help its clients to be the best in their industry, Mckinsey can do something other than consulting in 100 years later. Like this CS may do something more than just producing semiconductors sometime.



[3]
사이프러스사가 핵심을 보존하고 발전을 촉진하기(Preserve the Core and Stimulate Progress)원칙 혹은 메커니즘에 부합하는지 아니면 상충하는지 예를 들어 분석하십시오. 적어도 여섯 개 메커니즘 중에서 어느 것이든 네 가지 예를 들어 설명하십시오.

3-1. Preserve the Core and Stimulate Progress

The example that shows CS adheres to cult-like culture mechanism is its tightness of fit. Rodgers believed that hiring the talented people is the very important factor for CSs success. As an important part of the recruiting process, all hiring managers must submit a hiring book that documents the entire process. It can select the talented people with right attitude through the severe and elaborate evaluation for the interviewees. During the interview process, an explicit attempt is made to probe for cultural mismatches by using a career, and aspirations. The questionnaire forces the applicant to be specific about hard-to-quantify issues. After all, CS acquires only the competitive and talented people that can fit its core values. Its core values are focused on winning in competition, talented people, excellent quality. This means CS vigorously screen out those who dont fit with the ideology and create an almost cult-like environment around the core ideology. Good.

On the other hand, regrettably, CS shows the conflict with home-grown management mechanism. It has focused only on attracting talented people from raiding party, not paid relatively little attention to training and developing its inner employees into managers, directors, chief executives. That means CS have been pursuing recruitment of talented people outside from the short-term perspective, have not made enough efforts to keep leadership continuity through developing current employees from long-term perspective. This enables big questions about CS like follows. What will happen to CS when its great leader is gone?

This time you offered two different examples, one for example of adherence and another for example of in conflict. This is a very good approach because CS may not be Gold but clearly be Silver.


3-2. Stimulate Progress

GR You mean CS? has a good mechanism to stimulate progress. Rodgers believed that growth masks waste, extravagance, and inefficiency. For this reason, CS demands ever-increasing productivity. To help achieve this, every quarter the company benchmarks itself on critical measures against its competitors. This exercise reinforces the shared mind-set about the importance of productivity growth. Unless there are significant improvements, the manager cant request additional people. The logic underpinning this process is to run as lean as possible so that layoffs will not be required during a downturn. This means CS has discomfort mechanism in place to combat the disease of complacency that inevitably begins to infect all successful organizations. It is Good enough never is mechanism. I agree that Rodgers is a very demanding guy and he created some mechanisms to enforce discontent and endeavor to come up with it such as benchmarking.

On the other hand, CS didnt have its own BHAGs. CS has only focused on continuous improvement cost efficiency and productivity of operations, the implementation of programs for reducing cycle times and inventory. It didnt have any BHAGs that was so clear, compelling and fell well outside the comfort zone. It just concentrated on increasing short-term revenue through people/performance management, killer software rather than continually set bold new goals for itself long into the future. This is the conflict with BHAGs mechanism.

Yes. Just pursuing higher operational excellence cannot be a BHAGs.

Instructor feedback: Good job. You have proved you have a thorough and balanced view on CS.

Assessment : E.





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